FREQUENTLY ASKED QUESTIONS
- Do I Have to Use a Credit Card?
Credit Card Preliminary Provision process is applied for transactions with individual rentals. Provision shall be removed automatically after 15 days. The amount to be blocked varying based on the vehicle groups shall be indicated during the rental process. Our corporate members are not subject to credit card provision process.
- What is Promotion Code?
It is a privileged code assigned to you to benefit from special discounts.
- How to Make Online Reservation?
By entering the required information on our website www.zeplincar.com after you press “get offer”, your request shall be submitted to us. Our customer representative shall respond to you shortly by your e-mail address.
- Rental Terms and Conditions
Our corporate rates shall be valid for our corporate customers included within our portfolio.
Process can be proceeded upon your statement for the damages up to 500 TL with the mini damage insurance.
Our vehicles are covered by comprehensive insurance and general insurance applications shall be valid.
For further information, you may review our rental contract.
- What is Corporate Membership System?
It is a corporate car rental system, applied for the very first time in Turkey by Zeplincar, offering the operational and cost advantages all-in-one to our customers within the portfolio, ensuring our customers with the facility to fulfil their rental needs throughout Turkey with just an-email and minimizing time loss within research-allocation-payment processes.